CLOUD
Enexity's Remote Support Solution Chosen By Accelrys
- Written by: Writer
- Category: CLOUD
Enexity, a leading provider of remote support solutions, announced today that Accelrys, a leading provider of software for computation, simulation, and the management of scientific data is using SecureLink to improve the delivery of support to its customers. "Clearly, Accelrys takes its customer support very seriously," said Jeff Swearingen, CEO of Enexity. "Utilizing SecureLink enables Accelrys to provide exceptional customer service whilst alleviating the security issues associated with traditional remote access methodologies, such as dial-in modems and screen-sharing services. We're honored to have our remote support solution as a part of the Accelrys support product portfolio, and to help meet the needs of its customers." Katie Hollister, Accelrys' Vice President, Worldwide Client Services, said "SecureLink is an extremely useful product in supporting our multi-platform advanced scientific applications. We looked at some of the existing alternatives, such as modifying firewalls to create access holes and screen- sharing tools, and concluded that we required a solution that offered greater power, flexibility and security," Hollister continued. "After reviewing several options, Enexity stood out as the best solution for our needs." Enexity's SecureLink is rapidly becoming a popular and cost-effective alternative to the status quo, especially as the customers of technology companies and service providers become more aware of the security risks they are being exposed to.